Privacy Policy

Ian Allan Publishing Ltd is committed to protecting any personal data we may collect from you. The personal information you provide will be held securely and used by us as explained in this Privacy Policy.

Information Collected
We record the name and contact details of each of our customers, together with information concerning the purchases made. This data is used to enable us to process orders and payments and make the relevant information available for customers.

We also collect personal details when you provide feedback, comment or ask for information from us. We will collect your e-mail address when asking for our e-newsletters.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our website including computer IP addresses and other data may be collected via cookies, anonymised web analytics and similar technologies. The information collected via cookies is anonymous and does not identify anyone. You can choose to accept or decline cookies.

Information Uses
We use data provided by you to provide information, products or services you request. This enables us to contact you about orders placed or account matters should you have one with us.

We will, if you have agreed to be contacted, send promotional material including e-mail notifications, newsletters and/or details of products which we feel maybe of interest to you.

We will also contact you to notify of any changes to our service or for any purpose if required to do so for legal reasons or by government departments and other regulatory agencies.

Information Sharing
We may use other organisations to undertake certain activities on our behalf, such as sending e-mails, processing payments, subscription management, mailing or providing digital content. These third parties will have access to your personal information only if necessary to perform their respective functions and cannot use it or disclose it for any other purpose.

We will ask the organisations we work with to provide you with information should you have requested it. You can stop receiving information at any time by following the unsubscribe instructions via the e-mails sent to you.

Information Security
Any personal information you provide is held securely and protected against unauthorised or illegal use and against accidental loss or damage. The information is held in the UK on servers maintained by a third party on our behalf. Similarly, where other organisations undertake activities on our behalf, all have servers based in the UK or the EU and have verified data processing standards in place.

The transmission of information via the internet is inherently insecure and as a consequence we cannot guarantee the security of data transmitted to us by this means.

Information Updating
You may correct, amend or update the personal information we hold by contacting us via e-mail or post.

Information Access
You have the right to see a copy of the personal information that we hold and the right to delete such data when it is no longer necessary to keep it. You can ask to withdraw your consent to processing your personal data at any time. Please be aware we and our external partners will hold certain personal information for as long as is necessary for business purposes and any legal requirements.

Third Party Websites
Our website has links to other sites and our third party providers and these sites will have their own privacy policies and practices which you can check by viewing their respective policies. This Privacy Policy applies solely to information collected via our website and we are not responsible for the privacy policies or practices of other websites.

Policy Amendments
This Privacy Policy may be updated from time to time and you can if you want check it each time you visit our site.

Contact
You can contact us if you have any questions, comments or requests regarding this Privacy Policy by the following means to our data administrator at:

e-mail: enquiries@ianallandirect.co.uk
post: Ian Allan Publishing Ltd, Heritage House, 52-54 Hamm Moor Lane, Addlestone, Surrey KT15 2SF